Support

JobRhino is built by one person. Email goes to me, not a ticket queue, and I answer it.

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Common questions

Where is my data? On your phone first, which is why the app works in a crawlspace with no signal. It also backs up to your JobRhino account so a lost or drowned phone doesn’t cost you your customer list. We hold that copy to give it back to you and for nothing else — we never sell it, share it, or contact your customers. See the privacy policy.

I got a new phone. How do I move my data? Install JobRhino, sign in with the same email and password, and your customers, price list, estimates, invoices and schedule download on their own. Nothing to export.

How do I delete my account and everything in it? In the app: Settings › Delete account. It is permanent and immediate — your phone and our server both. You don’t need to email me first, and I won’t ask why.

Something is wrong with an estimate I sent. Estimates are PDFs generated on your phone, so nothing is recalled or edited after sending. Fix the estimate and send it again — the customer gets the corrected copy.

How do I stop getting emails from you? Reply to any of them with “unsubscribe” and you are off the list.